CTR PARTNERS

Founded in 2017, with a proven track record of success, we have partnered with esteemed global brands, household names, and FTSE 100 businesses to drive their evolution and growth. From strategic planning and operational enhancements to digital transformation and cultural change, our innovative solutions have empowered our clients to thrive in today's dynamic marketplace.

Explore our case studies to gain valuable insights into the tangible outcomes we have delivered for our clients. Witness the remarkable results we achieved by leveraging our deep industry knowledge, cutting-edge methodologies, and collaborative approach. Each story unveils our powerful impact, driving tangible growth, increasing efficiency, and fostering a culture of continuous improvement.

case studies

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case studies 〰️

Driving Technology and Digital Transformation at Wagamama

Wagamama, a leading global restaurant chain known for its Asian-inspired cuisine, recognised the need to embrace digital innovation and optimise its technology infrastructure to meet the industry’s evolving demands. Wagamama engaged CTR Partners, a boutique executive search, recruitment, and business transformation consultancy specialising in Digital, Technology, and Business Change to drive their technology and digital transformation initiatives. Working closely with the Head of Change, CTR Partners embarked on a collaborative journey with Wagamama to deliver a large-scale technology project.

  • 1. Outdated Technology Infrastructure: The existing technology infrastructure was not equipped to handle the increasing demands of a modern and dynamic restaurant business. The outdated systems and processes hindered operational efficiency and customer experience.

    2. Digital Transformation: To stay competitive in the digital age, Wagamama needed to undergo a comprehensive digital transformation. This included enhancing their online ordering platforms, improving customer engagement through personalised experiences, and optimising internal operations through innovative digital solutions.

    3. Talent Acquisition: Wagamama required a team of highly skilled professionals to spearhead their technology and digital transformation initiatives. They sought contractors who could bring expertise in areas such as software development, infrastructure optimisation, data analytics, and project management.

  • 1. Understanding the Vision: CTR Partners began by thoroughly understanding Wagamama's vision, objectives, and technology transformation roadmap. This enabled us to align our approach and candidate selection with the specific requirements and strategic goals of the project.

    2. Tailored Talent Acquisition: Leveraging our extensive network and expertise, CTR Partners identified and placed a number of skilled contractors who possessed the necessary technical expertise and experience in driving large-scale technology projects. The contractors were carefully selected to complement Wagamama's existing teams and enhance their capabilities.

    3. Collaborative Partnership: CTR Partners fostered a collaborative partnership with Wagamama, working closely with the Head of Change and internal stakeholders to ensure seamless integration of the contractors and alignment with the project goals. We provided ongoing support and guidance throughout the engagement, fostering effective communication and teamwork.

    4. Technology and Digital Transformation: CTR Partners brought their deep industry knowledge and experience in technology and digital transformation to the project. Our consultants provided strategic guidance and facilitated the implementation of innovative solutions, including upgrading the technology infrastructure, enhancing online ordering platforms, and introducing data-driven analytics for operational optimisation.

  • 1. Enhanced Technology Infrastructure: Through the collective efforts of the CTR Partners contractors and the internal teams, Wagamama successfully modernised its technology infrastructure. The upgraded systems improved operational efficiency, scalability, and resilience, enabling a seamless customer experience across channels.

    2. Accelerated Digital Transformation: The collaboration between CTR Partners and Wagamama accelerated the digital transformation journey. By implementing personalised customer engagement strategies and leveraging data analytics, Wagamama enhanced customer satisfaction, loyalty, and revenue growth.

    3. Successful Contractor Placements: CTR Partners' diligent talent acquisition process resulted in the placement of highly skilled contractors who played instrumental roles in driving forward the technology projects. Their expertise and contributions were crucial in achieving project milestones and delivering results.

    4. Empowered Internal Teams: The collaboration with CTR Partners empowered Wagamama's internal teams, providing them with exposure to cutting-edge technologies and best practices. This not only fostered skill development but also created a culture of innovation and digital readiness within the organisation.

Enabling a Secure and Successful Gas Business Separation at National Grid

National Grid, a prominent energy and utilities company, embarked on a large-scale two-year program to separate its gas business into a new private entity. Recognising the critical importance of cybersecurity in this transformative initiative, National Grid's Chief Information Officer (CIO) engaged CTR Partners, a boutique executive search, recruitment, and business transformation consultancy specialising in Digital, Technology, and Business Change. The objective was to identify and place a Chief Information Security Officer (CISO) along with the entire security leadership team and provide top-tier consultants to support the gas business separation program.

  • 1. Cybersecurity Leadership: Establishing a robust and effective cybersecurity leadership team was essential to safeguarding the newly formed private entity from potential cyber threats and vulnerabilities.

    2. Expertise and Experience: National Grid required individuals with extensive expertise in cybersecurity and a deep understanding of the energy and utilities industry. The candidates needed to possess the knowledge and skills to address the unique security challenges specific to the gas business separation.

    3. Consulting Support: In addition to the security leadership team, National Grid sought top-tier consultants who could provide specialised guidance and support throughout the separation program. These consultants were expected to bring domain expertise in energy sector transformations and cybersecurity frameworks.

  • 1. Comprehensive Candidate Search: CTR Partners embarked on a rigorous search process to identify candidates with the right blend of expertise, experience, and leadership qualities to fulfill the cybersecurity leadership roles. We utilised our extensive network and industry knowledge to source candidates who had a proven track record in leading cybersecurity initiatives within the energy and utilities sector.

    2. Tailored Talent Acquisition: CTR Partners worked closely with the CIO and National Grid's stakeholders to understand the specific requirements and culture of the organisation. This enabled us to present a shortlist of highly qualified candidates who not only possessed the requisite technical skills but also aligned with National Grid's values and vision.

    3. Specialised Consultants: In parallel, CTR Partners engaged top-tier consultants with deep expertise in energy sector transformations and cybersecurity frameworks. These consultants brought their extensive industry knowledge to support the gas business separation program. Their insights and guidance ensured that the security considerations were integrated seamlessly into the overall project.

    4. Collaborative Partnership: CTR Partners fostered a collaborative partnership with National Grid, working closely with the CIO and internal stakeholders to ensure a smooth integration of the security leadership team and consultants. We provided ongoing support, facilitating effective communication and synergy between the consultants and internal teams.

  • 1. Security Leadership Team: CTR Partners successfully placed a highly qualified and experienced CISO, along with a comprehensive security leadership team. This team brought deep knowledge and expertise in the energy and utilities industry, enabling National Grid to establish a strong security foundation for the gas business separation.

    2. Robust Cybersecurity Strategy: The appointed security leadership team developed and executed a robust cybersecurity strategy that addressed the specific challenges of the gas business separation. They implemented measures to mitigate risks, safeguard critical assets, and ensure regulatory compliance.

    3. Seamless Gas Business Separation: The top-tier consultants provided by CTR Partners played a crucial role in supporting the separation program. Their specialised knowledge in energy sector transformations and cybersecurity frameworks helped National Grid navigate the complexities of the separation process while maintaining a strong security posture.

    4. Continued Support: Throughout the engagement, CTR Partners remained committed to providing ongoing support and guidance. We facilitated regular communication, ensuring that any emerging security challenges were addressed promptly, and the project stayed on track.

Delivering a Successful Finance Transformation at DAC Beachcroft

DAC Beachcroft, a leading international law firm, embarked on a large-scale finance transformation program to replace their existing finance system, Elite, with Elite3E. Recognising the criticality of this initiative, DAC Beachcroft engaged CTR Partners, a boutique executive search, recruitment, and business transformation consultancy specialising in Digital, Technology, and Business Change. The objective was to identify and place a highly experienced Programme Director, as well as the necessary project and program team members, to drive the successful implementation of Elite3E within the specified timeframe.

  • 1. System Replacement: Replacing an existing finance system is a complex undertaking that requires meticulous planning, coordination, and a deep understanding of financial processes within a legal services context.

    2. Expertise and Leadership: DAC Beachcroft needed a seasoned Programme Director who possessed extensive experience in finance system implementations, change management, and a solid understanding of the legal industry. Additionally, the project and program team members needed to have the technical expertise and domain knowledge to ensure a seamless transition to Elite3E.

    3. Timeframe and Deliverables: The project had specific time constraints, and it was crucial to deliver the implementation on time while minimising disruption to daily finance operations.

  • 1. Thorough Candidate Assessment: CTR Partners conducted a comprehensive assessment to identify candidates with the right skill set, expertise, and experience in finance system transformations. We evaluated their track record of successful implementations, change management capabilities, and familiarity with legal industry-specific financial processes.

    2. Programme Director Placement: Leveraging our extensive network and industry knowledge, CTR Partners sourced a highly qualified Programme Director who possessed the requisite leadership qualities, project management skills, and legal industry experience. The selected Programme Director had a proven track record in delivering successful finance system implementations within complex organisations.

    3. Expert Project and Program Team: CTR Partners identified and placed a dedicated project and program team with the technical expertise required for a successful Elite3E implementation. These team members brought a deep understanding of financial processes, technology integration, and change management within legal services.

    4. Collaborative Partnership: CTR Partners fostered a collaborative partnership with DAC Beachcroft, working closely with stakeholders to ensure a seamless integration of the Programme Director and project team. We provided ongoing support and guidance, facilitating effective communication, and fostering a collaborative work environment.

  • 1. Successful Programme Delivery: Through the efforts of the Programme Director and the project and program team placed by CTR Partners, DAC Beachcroft achieved a successful Elite3E implementation. The finance transformation program was delivered within the specified timeframe, meeting the key deliverables while minimising disruption to daily operations.

    2. Seamless Transition: The expertise and industry-specific knowledge brought by the project and program team members ensured a seamless transition from the legacy system to Elite3E. Financial processes were streamlined, and the new system enabled improved efficiency and accuracy in financial operations.

    3. Change Management: The Programme Director, with their change management capabilities, guided DAC Beachcroft through the transition process. They provided leadership, stakeholder engagement, and ensured effective communication, resulting in a smooth adoption of the new system and minimal resistance to change.

    4. Enhanced Financial Processes: The Elite3E implementation allowed DAC Beachcroft to optimise their financial processes, enabling greater visibility, reporting capabilities, and overall operational efficiency. The firm gained the ability to make informed financial decisions and drive strategic growth.

Enabling a Seamless Divestiture and System Separation for Neos Networks

SSE Telecoms, a leading telecommunications company, was undergoing a significant divestiture process to form a new entity called Neos Networks. As part of this transformation, Neos Networks needed to separate its Workday and CRM systems from SSE's infrastructure. Recognising the complexity and importance of this undertaking, Neos Networks engaged CTR Partners, a boutique executive search, recruitment, and business transformation consultancy specialising in Digital, Technology, and Business Change. The objective was to place highly skilled project and program contractors who could support the separation activities and collaborate closely with the Transformation Director.

  • 1. System Separation: Separating the Workday and CRM systems from SSE's infrastructure required meticulous planning, technical expertise, and a deep understanding of the intricacies of the telecommunications industry.

    2. Divestiture Support: Neos Networks needed a team of experienced project and program contractors who could provide the necessary support to drive the successful separation and deliver key initiatives within tight timelines.

    3. Collaboration and Alignment: Ensuring effective collaboration between the contractors and the internal teams, as well as maintaining alignment with the overall divestiture strategy, was crucial for a seamless transition.

  • 1. Comprehensive Contractor Selection: CTR Partners conducted a thorough assessment to identify contractors with the right combination of technical expertise, industry knowledge, and divestiture experience. We evaluated their track record in system separations, project management capabilities, and adaptability to work within complex telecom environments.

    2. Transformation Director Alignment: CTR Partners worked closely with the Transformation Director to understand the specific requirements and objectives of the divestiture and system separation. This alignment facilitated the identification and placement of contractors who would complement the director's leadership style and enhance the overall team dynamics.

    3. High-Quality Contractor Placements: Leveraging our extensive network and industry insights, CTR Partners placed a number of highly skilled project and program contractors who possessed the necessary expertise in system separations, data migration, and change management. These contractors were carefully selected to align with Neos Networks' culture and objectives, ensuring a seamless integration with the internal teams.

    4. Collaborative Partnership: CTR Partners fostered a collaborative partnership with Neos Networks, working closely with the Transformation Director and internal stakeholders. We facilitated ongoing communication, coordination, and alignment between the contractors and the broader project team, ensuring a cohesive and effective approach to the separation initiatives.

  • 1. Successful System Separation: Through the collaborative efforts of the project and program contractors, Neos Networks achieved a successful separation of its Workday and CRM systems from SSE's infrastructure. The systems were transitioned smoothly, minimising disruptions to daily operations and ensuring data integrity throughout the process.

    2. Timely Delivery of Initiatives: The high-quality contractors provided by CTR Partners played a crucial role in delivering key divestiture initiatives within the specified timelines. They effectively managed project milestones, mitigated risks, and ensured that all activities were aligned with the broader divestiture strategy.

    3. Enhanced Collaboration: The contractors seamlessly integrated with the internal teams, fostering collaboration and knowledge sharing. They worked closely with Neos Networks' employees, transferring expertise and empowering them to take ownership of the separated systems, ensuring long-term sustainability.

    4. Smooth Transition for Neos Networks: The successful system separation and divestiture support provided by the contractors enabled Neos Networks to establish itself as an independent entity smoothly. The company was well-positioned to deliver exceptional services to its customers and drive growth in the competitive telecommunications market.

    Conclusion: Through the partnership between CTR Partners and Neos Networks, a seamless divestiture and system separation process was achieved. The placement of highly skilled project and program contractors, combined with a collaborative approach and alignment with the Transformation Director, enabled Neos Networks to successfully establish itself as an independent entity. This case study exemplifies CTR Partners' ability to connect organisations with exceptional talent and deliver results in complex divestiture and system separation initiatives within the telecommunications industry.

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